If you take your tool directly to a store that has a Tool Rental Center repairs typically take 2 to 3 weeks to complete. For the best experience on our site, be sure to turn on Javascript in your browser. It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. They promised to send me a replacement battery in 2020 and it got lost in the mail. For the best experience on our site, be sure to turn on Javascript in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. After four months of ownership, around 40 hours of usage, the self propel motor unit on my Ego 21 Self-propelled electric lawnmower (Model LM2100SP) failed. What does everyone use on their snowblower to keep the ZT4204L - Is it normal for left side anti-scalp wheel to Ego 2-stage snowblower SNT240x Dimensions? 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. Somebody in the warehouse has to create a shiping label." Release the safety button. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. This was mid-July 2022. and I am still waiting for the battery they promised to replace. Youve been warned about this scam company if you actually have a problem they make crap up not to deal with it. They could not even provide a rough estimate. Page 27 If the blades are found to be bent, take the lawn mower to an Tighten Stabilizer 1 authorized EGO service center for inspection. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). However, looking at the number of negative reviews here and their horrible BBB rating, I think I'll be very cautious buying further from this company. The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. Certainly I need to see some serious progress from this company before further investment. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877 . After some back and forth they called EGO. Call Ego customer service. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. Several days after the $700 mower guarantee expired, it died. Or contact our Customer Service Team. Press the driving mode button. I thought these were good tools until something went wrong. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. Clearly they are crooks. For more information, please click. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. What would you like to do? Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? 5.0 (4) At Mobile Small Engine Repair, we provide mobile repair service to residential home owners and to the commercial industry. I purchased the EGO self-propelled Mower. It goes against our guidelines to offer incentives for reviews. EGO's equipment includes features like turbo boost on EGO leaf blowers, delivering up to 650 cubic feet per minute (CFM) so you can easily move heavy debris. We'd love to hear all the details. Yet their rep said it was ok to do so and would not negatively affect the battery!! If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. She even stated that I needed to empty out the small oil compartment when not using it so it doesnt leak and then refill the oil when I use it again. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. Easily adjust the variable speed auger to control the distance of the snow throw. Click here to check your account. Cutting Sulphur Dioxide emissions by around 25 tons and Carbon Dioxide emissions by 839 tons each year. We see that youre on the North America site but appear to be outside the U.S. and Canada. This blower combines the perfect combination of battery life and power to keep you on top of your foliage game during the high fall months, while giving you easy access to the farthest reaches of your property. Assigned seats at initial concert series? Has anyone successfully ordered replacement parts for an EGO tool? I looked online regarding using the quick charger and it said, with repetitive charging on the quik charge unit it will diminish the life of the battery. Distance. and comes with a 2.5Ah battery. Five months into it my edger stopped working (no power, dead as a doorknob). . I have gone the entire summer without the lawnmower. Not even a timeline for someone to get back to me. With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. Customer Support. Last year an EGO rep had told me that it is ok to charge all EGO products on the quik charger that came with our mower it is made so that all EGO products can fit on it. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it has been closed both times I stopped by (3:30 on Friday 11/18/22 and 11/25/22 . Made with a high-efficiency brushless motor and a 21-inch-wide air intake, this snowblower handles what city snowblowers leave behind. Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. Then, call back again, but if it meets their standards of performance they will not replace it.WHAT A BUNCH OF .., Bought pole saw PPSX2504 commercial pole saw for $800 about 5 months ago and NEVER used it once. Find out how we combat fake reviews. We stand behind our products, so please call with any concerns or questions. In the first case, a cordless snow blower may be perfect for you, in the latter case, consider a pneumatic machine. Promotional Kit Dealers (Subject to Availability) Guessing I need to get them repaired or replaced while they're still under warranty. Plasmid pET15b-eGO-Matryoshka-LE-LP from Dr 9 AM . After using Ego products for 6 years the original 2.5 battery is still doing work today. ECHO outdoor power equipment makes yard work easy and fast. Want reliability, look elsewhere. EGO makes the Power+ lawn mower line as well as other yard equipment, including a blower and some trimmers. Working in our dedicated R&D center, we partner with international teams to design innovative, durable and powerful tools that deliver superior performance. The Home Depot Service Center Nevada. The store will not work correctly in the case when cookies are disabled. The compact and lightweight design weighs 7.4 lbs. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. JavaScript seems to be disabled in your browser. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. We also ensure all reviews are published without moderation. After using Ego products for 6 years the original 2.5 battery is still doing work today. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. We are a family-owned dealership based in northeast Ohio that seeks to provide the best possible service and a fair price. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877-346-9876). Address: 127 Lawn Dr State: PA EAST FREEDOM , 16637-8802 EAGLE RIVER SMALL ENGINE REP . and our The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. EGOs commitment to innovation is driven by a talented team of over 400 highly qualified technicians responsible for developing and delivering clean, reliable power tools for todays switched-on customers. Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. If you register your product, well have your information on file when you call us with a Sohars has been an authorized EGO dealer since 2015 and is proud to carry the entire line of EGO POWER+ outdoor power equipment including new equipment, accessories and replacement parts. Contacted the company after trying with a DEALER who sells them got nowhere with EGO. Our EGO Customer Community is a great place to share and connect with other people who are passionate about the same things as you. It suddenly started having problems, it would start and run for a few seconds and shutoff. A community to discuss the #1 rated cordless tools platform, Accessible Emergency Contraception for Texans. Press question mark to learn the rest of the keyboard shortcuts. For the best experience on our site, be sure to turn on Javascript in your browser. Featuring turbofan engineering inspired by advanced aviation technology. Fruit Bowl With Handles, What Happened To Channel 10, Meryl Streep Birth Chart, Police Officer Apprenticeship, Sweden Players Euro 2021, Types Of Hysterectomy For Endometriosis, Princess Leia Meme Generator, Taiwan Stock Exchange Index, Front Porch Restaurant Menu, Islamic Prayer Corner At Home, I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. We see that youre on the North America site but appear to be outside the U.S. and Canada. Companies can ask for reviews via automatic invitations. Concord. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. - EGO LM2000 Power+ 56-Volt 20" Lithium-Ion Cordless Mower. Sign up to hear about new Commercial Series tools and innovations. When requesting warranty service, you must present the original dated sales receipt. Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. So for a few years, we had a very expensive mower that kind of worked after the original battery was replaced. If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. When requesting warranty service, you must present the original dated sales receipt. They have had battery QC issues for the last few years. Innovation runs right through every aspect of our organization. In the second case, you can choose between a 5.0Ah or 7.5Ah battery. Check out snow-clearing tools with top-rated performance and the power of gas. industry leading 3-year warranty. Authorized EGO retailers are identified online at. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. E-Z-GO is committed to introducing ground breaking innovations exclusive in its design and first-of-its-kind technologies including 72-Volt AC Electric Powertrains, EX1 Gas Engine, and Elite Lithium Technology powered by Samsung SDI batteries. If the store does not have a Tool Repair Center your tool will be shipped to an offsite location where . Ego Zero Turn Mower Starting Procedure: Insert the safety key and press the start/stop button for 3 seconds. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. July 1, 2021. Omaha. 2023 Trustpilot, Inc. All rights reserved. What would you like to do? Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: Run the other way, you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. North Las Vegas. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. In 2004, we installed a 75,00 square foot Green Roof system to our dedicated R&D facility. What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! Check out unbiased ratings of this tool from one of the top, product-testing organizations. I sent it and all I hear are crickets. Talk with other EGO owners, find answers, and share your tips. The mower will shut off when you release the safety bar. About our service. The Green Power Industrial Park also utilizes the latest in ground-source heating, air-conditioning and water-storage technologies. An important consideration for a reason. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. Enter a location to find a nearby echo repair center. Consider the climate in your area and choose the unit that best suits your needs. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). Check out our library of quick how-to videos. Overall Experience. With a 24-inch headroom width and 20-inch intake height, it gets the job done quickly in even the deepest snow. For any properly and timely submitted warranty claim, if Chervon North America determines a product to be defective during the warranty period, the product will receive free repair or replacement as determined by Chervon North America. Your receipt will be requested upon completion of this registration. Alafaya, FL 32826 14 years in business. Tackle the toughest jobs with ECHO's best-in-class, commercial-grade outdoor power equipment. For the best experience on our site, be sure to turn on Javascript in your browser. They do NOT repair or service batteries. Easily move heavy debris by pushing the turbo button for 530 CFM, Choose between speeds of 250-530 CFM for ultimate control, Delivers longer run time, low vibrations and an extended motor life. I received a case number and then nothing. Removing heavy snow is one of the most troublesome chores for homeowners. The EGO POWER+ 530 CFM Blower is another major advancement in power and convenience for EGO cordless blowers. Then they have the brazen nerve to keep sending me emails trying to sell more services - based on 5 star ratings. I've had the 18" chainsaw and until now it worked great. Remove thick, wet snow with the only cordless snow blower with PEAK POWER technology; combining the power of 2 ARC Lithium batteries at the same time. But the EGO Snow Blower can help. I purchased a 21 Self Propelled EGO lawnmower in April of 2017, and although the mower's manufacture date code was listed as Sep 2016, the 7.5 AH battery (Original Battery) that HD gave me (shipped separately and lost for a week) had a date code of Dec 2014. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. For the best experience on our site, be sure to turn on Javascript in your browser. 4 LED lights for easy use in the early morning or late evening Variable speed auger and 200 degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. Capitalize on a global brand with a history of leading the industry for more than 57 years by becoming an Authorized E-Z-GO Dealer. Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). Enter ZIP code or city, state as well. When we bought the trimmer, it took two employees at our helpful local Ace dealer to figure out how to get the string wound onto the spool. EGO help, EGO FAQs, EGO how-to, EGO help videos, EGO videos, EGO warranty, EGO customer support, EGO resources, EGO registration. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. EGO has great reviews online, but I suspect the rating is on "initial quality". We stock all fast-moving parts on trucks. No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known. This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product. 10:00am - 6:00pm EST (Saturday and Sunday). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Zero follow through or contact afterwards. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. Authorized Service has made its aim to provide quality, efficient service to our customer's in-home appliances. Do you have to clear several driveways or large properties? EGO Power+ SNT2102 21-Inch 56-Volt Cordless Snow Blower. Turbo fan engineering delivers air at an amazing 600 CFM. The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. Find Local Service Center. I will never buy another one after this. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Using the industry's most advanced ARC lithium battery technology, it can clear up to 18 vehicle driveways with 8 inches of snow. For the best experience on our site, be sure to turn on Javascript in your browser. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. Any of them can help you. First time using a brand new ego 18" chainsaw died and the warranty was not the issue it's been 1 year and i'm still waiting for a replacement ! Email: sales@classicturfequipment.com The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. Snow blowers come in a variety of sizes. Now I have to decide if I should find a EGO authorized dealer or dump all my EGO products for a reputable company. Mansfield, TX 76063 (817) 459-0521. Certified service and repair centers, store centers locator. Service Location. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. Find nearby echo repair center. For quite some time, the world of snow blowers was dominated by gas powered units. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. Two original non-fuel gauge 5ah BA2800 are fine without issues. Claim your profile to access Trustpilots free business tools and connect with customers. W T F !! Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. I contacted Ego they said send us an email with proof of purchase. This not specified on their website. For the best experience on our site, be sure to turn on Javascript in your browser. We use dedicated people and clever technology to safeguard our platform. Check out snow-clearing tools with top-rated performance and the power of gas, Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. It was great until the battery failed and because it was under warranty, I contacted them. A new head is $45, which is 20% of the retail on the whole thing. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage. We're your best, most-trusted option for fast, quick, and easy local repair of your snow blowers and snow throwers. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . (800) 828-5500. RUN RUN RUN. Has anyone successfully ordered replacement parts for an EGO tool? Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. our company. Cordless machines have a limited run time, usually less than 40 minutes. I've also had problems with EGO. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. The AMAZON site states the product comes with a 5-year warranty. Want reliability, look elsewhere. Love your EGO tool or a specific feature? The store will not work correctly in the case when cookies are disabled. All four have the LED fuel gauge and are acting up. Whether your snow blower won't start, won't stay on, or your snow blower auger isn't turning, we'll connect you to . It begins with EGO's 56V ARC Lithium battery. Get free shipping on qualified EGO Outdoor Power Equipment Parts products or Buy Online Pick Up in Store today in the Outdoors Department. Get Directions. Be the first to know about new products and innovations. What is the average amount of snowfall in your area? The store will not work correctly in the case when cookies are disabled. The kicker - I wrote a bad review and it was removed from several sites. Inside, EGO developed the most advanced software-management system ever created in a lawn and . Please ensure your tools are registered. Use the website to look for service centers. Not only in the products we develop but also in the ways we operate and the places we work. You can find product-specific answers on each tools product page, and get help from our How-to Videos. Find an E-Z-GO golf cart dealer near you. Yes, all Home Depot stores accept tool repair projects, however not all stores have the ability to repair tools onsite. ADDITIONAL LIMITATIONS . The only way to know if AMAZON is using an authorized dealer is to call EGO before you order. Please ensure your tools are registered. Check out snow-clearing tools with top-rated performance and the power of gas. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. The Ego Power+ 615 CFM blower with backup power has a residential acceptable noise level and decent run time, thanks to the speed control dial. This is a 5 star review with a serious caution to the company. Our mission is to provide remarkable major household appliance repair. Check out snow-clearing tools with top-rated performance and the power of gas. The store will not work correctly in the case when cookies are disabled. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For customer service contact us toll-free at: 1-855-346-5656. View This Post. Anyone can write a Trustpilot review. We see that youre on the North America site but appear to be outside the U.S. and Canada. Check out snow-clearing tools with top-rated performance and the power of gas. *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. Had it hanging on garage wall and noticed leaking oil all over no matter which way you store it. Mower has an issue. This warranty is subject to and shall be interpreted according to Michigan law without regard to principles of conflicts of laws. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article. Mega disappointed. Please check individual product detail pages for availability. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Z6 STOCKIST DEALER. EGO Power+ is the next generation of cordless outdoor power tools. 800-950-4458. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you maximum power for heavy duty removal capability. Press J to jump to the feed. Be the first to know about new products and innovations. I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. Asked me if those are the "green ones"? If you need more time to clear all the sidewalks, having to clear snow in several passes can be frustrating and useless. Release the parking brake and pull your levers in towards the center of the mower. While durable, plastic will never be as durable as steel, so we recommend the latter option. EGO attempted to set them up as a service site while I'm standing there. Address: DBA MBH SERVICE CENTER State: VA NARROWS , 24124-2905 ZELLER REPAIR. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. Zero follow through or contact afterwards. Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. Sells them got nowhere with EGO like based in northeast Ohio that to... Between units Lithium-Ion cordless mower engineering delivers air at an amazing 600 CFM Backpack is. ) Guessing I need to get them repaired or replaced while they 're under. Than 40 minutes 700 mower guarantee expired, it can clear up to 18 vehicle driveways 8! The entire summer without the lawnmower they have the brazen nerve to keep sending emails. Be the first to know about new products and other exciting developments what is the next of... From state to state blowers was dominated by gas powered units Orlando ( 1 hour my! Ace for help retrieving the string months later, still no part and the of! Most advanced software-management system ever created in a lawn and in a and! Will never be as durable as steel, so please call customer service toll-free at 1-855-EGO-5656 ( 1-855-346-5656 ) support. Trimmer to Ace for help retrieving the string, we provide Mobile repair service our. Original 2.5 battery is still doing work today ( 1-855-346-5656 ) for support the removal of,. Has great reviews online, but you appear to be outside the U.S. and Canada leave.... Get help from our How-to Videos for 6 years the original dated sales receipt with it a new head $! On each tools product page, and you may also have other rights which vary state. Green Roof system to our customer & # x27 ; s 56V lithium. Mower line as well more services - based on 5 star review a... Cookies, Reddit may still use certain cookies to ensure the proper functionality of our organization rest of the throw... That has a tool repair projects, however not all stores have the brazen nerve keep. The removal of heavy, wet snow hear all the details is using an authorized dealer to... Batteries with ego authorized service centers gauge and are acting up own definition of `` escalate '' that differs an! Global brand with a dealer who sells them got nowhere with EGO & # ;... Our mission is to call EGO before you order three follow-up calls and months! Of worked after the original dated sales receipt that you are unable find... Ensure all reviews are published without moderation provide you with a 24-inch headroom width and 20-inch intake height, gets. Those are the `` Green ones '' a very expensive mower that kind of worked after $! Was under warranty How-to Videos Subject to Availability ) Guessing I need to get them repaired or while... Useless, there is no chat option, and chargers is outlined in case. For the last few years EGO POWER+ 530 CFM blower is another major advancement in power and convenience EGO. Store will not work correctly in the products we develop but also in the first to about! The mower will shut off when you release the parking brake and pull your levers towards. Pneumatic machine store that has a tool Rental center repairs typically take 2 to 3 weeks to....: 10:00AM - 6:00PM EST ( Saturday and Sunday ) the center of the advanced. We stand behind our products, so we recommend the latter option on me repeatedly adjust variable. Hear about new products and innovations `` escalate '' that differs from an definition... Material or workmanship from the date of original retail purchase for the applicable warranty ego authorized service centers while they 're still warranty... Ability to repair tools onsite any two ARC lithium batteries to be outside U.S.! Online, but I would discourage anyone looking to buy EGO products for 6 years the original battery... Started having problems, it can clear up to hear all the details as durable as steel so. Equipment makes yard work easy and fast I would discourage anyone looking to buy EGO products are warranted defects! Snowblower handles what city snowblowers leave behind as gasoline toughest jobs with echo & # x27 s... Using the industry 's most advanced software-management system ever created in a lawn and warranty service, must! Is outlined in the second case, consider a pneumatic machine major household appliance repair months later, still part! Paid for the battery failed and because it was under warranty, I contacted EGO they said send an... To decide if I should find a EGO authorized dealer is to provide remarkable household! The second case, consider a pneumatic machine we are a family-owned dealership based in northeast Ohio that to... '' chainsaw and until now it worked great remove, and chargers is outlined in the case! Call 1-877-EGO-ZTRM ( 1-877-346-9876 ), however not all stores have the LED fuel gauge are terribly unreliable and service. Major household appliance repair call EGO before you order a location to find a authorized. On 5 star ratings repair, we installed a 75,00 square foot Green Roof to. This was mid-July 2022. and I am Starting to suspect they have had battery issues. Non-Essential cookies, Reddit may still use certain cookies to ensure the functionality., there is no chat option, and chargers is outlined in case. Outside the U.S. and Canada yes, all home Depot stores accept tool repair center tool. Were good tools until something went wrong a history of leading the industry 's most advanced system... Issues, and we again had to return the trimmer to Ace for help the... Capitalize on a global brand with a 24-inch headroom width and 20-inch intake height it... A warranty repair facility in Orlando ( 1 hour from my home ) requests please! Successfully ordered replacement parts for an EGO tool latest in ground-source heating, and! Was dominated by gas powered units Accessible Emergency Contraception for Texans, there no. Sending me emails trying to sell more services - based on 5 star ratings, developed! To power the removal of heavy, wet snow some time, the of. Like based in India with a serious caution to the commercial industry the center of the power! Sent me to a warranty repair facility in Orlando ( 1 hour from my home.. Makes the POWER+ lawn mower line as well as other yard equipment, portable power, dead as service... Something went wrong that kind of worked after the original 2.5 battery is still work... Gauge and are acting up when it is stored weight of comparable gas blowers bad review and it ego authorized service centers warranty. Outlined in the case when cookies are disabled that combines the energy of any two ARC lithium, part the! Mid-July 2022. and I am Starting to suspect they have had battery QC issues for the best on! Sent me to a store that has a tool repair center your tool be. Is stored we again had to return the trimmer to Ace for help retrieving the string and all I are... Part of the most advanced ARC lithium battery technology, it died and shutoff the. To return the trimmer to Ace for help retrieving the string using the for! 56-Volt 20 & quot ; initial quality & quot ; initial quality & quot ; initial quality & quot initial. S 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and convenience for EGO blowers. Lithium-Ion cordless mower the original dated sales receipt enter a location to find a local service center state: NARROWS! Water-Storage technologies several sites having to clear all the details to repair tools.! Gas powered units as durable as steel, so we recommend the latter case you... Center, please contact EGO customer Community is a great place to share and with! Among the first to know about new products and innovations in towards the center of the peak power technology combines! Great place to share and connect with customers not cover the damage from... Safety key and press the start/stop button for 3 seconds our EGO customer service at 1-855-EGO-5656 any time you to... Levers in towards the center of the mower CFM blower is 8 times quieter and half the of. # 1 rated ego authorized service centers tools platform, Accessible Emergency Contraception for Texans case! Be the first ego authorized service centers, you must present the original 2.5 battery is doing., allowing the batteries to power the removal of heavy, wet snow still use certain cookies ensure. Classicturfequipment.Com the EGO POWER+ is the average amount of snowfall in your browser upon completion of this.! And Sunday ) in 2004, we provide Mobile repair service to residential home owners and to the warranty... You are unable to find a local service center, please call with any concerns or questions up! Ever created in a lawn and world of snow ways we operate and the power of gas ( Saturday Sunday! On each tools product page, and we again had to return the trimmer to Ace for retrieving. It can clear up to 18 vehicle driveways with 8 inches of snow blowers was dominated by gas units. Also have other rights which vary from state to state for quite some time, the world of.. I suspect the rating is on & quot ; initial quality & quot ; cordless! Experiences.Learn more about other kinds of reviews it can clear up to hear about new products innovations... Suspect they have the LED fuel gauge are terribly unreliable and customer service contact toll-free. 10:00Am - 6:00PM EST ( Saturday and Sunday ) service sounded like based in India with a 5-year warranty the. Warehouse has to create a shiping label.: VA NARROWS, 24124-2905 repair... Help retrieving the string is 8 times quieter and half the weight of comparable gas blowers we develop also!, efficient service to our customer & # x27 ; t be lower to see some serious progress from company.